Legal

Privacy Policy

This Privacy Policy applies to LeadFlow AI, operated by Rogelio Ferro. LeadFlow AI is the service name used by Rogelio Ferro. This policy explains how Rogelio Ferro, operating LeadFlow AI, collects, uses, and protects information when you use our website, products, or contact form.

Information we collect

We collect information you provide, such as account and business profile details, and information you choose to enter or connect in the product, including customer contact details and conversation content. If you use the contact form, we collect your name and email address, and any phone number or message you choose to provide. We also record whether you selected SMS consent and the time of that submission.

How we use information

We use information to operate and maintain LeadFlow AI, provide account and product features, respond to inquiries, handle service requests, manage appointments, provide customer service updates, and protect the service. Information entered into conversation-analysis features is used to provide those features.

SMS data and consent

Providing a phone number is optional. If you choose to provide one and separately check the SMS consent box, we record that choice and may use the number to send SMS messages related to inquiries, service requests, appointments, and customer service updates. Message frequency may vary and message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is not required to submit the contact form. We do not treat an unchecked box as consent. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

How information is shared

We may use service providers to host and operate the product or provide features you request. They process information as needed to provide those services. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Retention and choices

We retain information for as long as needed to operate the service, respond to requests, maintain necessary records, and meet applicable legal or security needs. You can opt out of SMS messages at any time by replying STOP. For questions or requests about your information, please use our contact page.